COVID-19 Regulations
USA residents require a COVID-19 or Antigen PCR test taken less than 3 days before traveling to Jamaica. Print your negative test results and bring them with you for travel.
o Test must be performed by a CLIA approved lab (ex. Hospitals, LabCorp, etc.). Home test kits are not accepted.
What happens if I test positive for COVID?
You will not be allowed to board the flight to Jamaica. Your Sandals trip credit can be used to reschedule a vacation.
Apply online for travel authorization within 3 days before travel.
o For details, instructions, and application visit: https://www.visitjamaica.com/travelauthorization/restrictive-measures/
USA residents require a COVID-19 or Antigen PCR test taken less than 3 days (72 hours) before return travel. Print your negative test results and bring them with you for travel (electronic copy is also accepted).
o Sandals will provide testing for you on the resort. Arrangements for testing will be made at check-in. Results will be returned to you within 24-48 hours.
What happens if I test positive for COVID?
You will not be allowed to board the flight to the USA. Sandals will allow you to stay on property in quarantine at a distressed rate of $450/night. The *travel insurance will cover $250/night, which will be reimbursed once a claim is file.
*COVID insurance should automatically be added to your trip. Call Sandals if you want additional insurance added to your trip.
Reentry regulations to specific states may vary.
Sandals has reduced their resort capacity 50% in light of the COVID-19 pandemic. All employees will wear masks 100% of the time.
Please reach out to Sandals (888) 726-3257 for their COVID-specific policies.
Frequently Asked Questions
Questions you may have before your vacation to Sandals Montego Bay.
Is there a Sandals airport lounge?
Yes. Sandals offers a fully-staffed lounge at Montego Bay International Airport with restrooms, soft drinks, local beer and snacks while you wait for your hotel transfer. You'll find the Sandals lounge conveniently located right outside the Immigration and Customs area.
Are airport transfers included?
Yes, roundtrip airport transfers from Montego Bay International Airport (MBJ) to Sandals Montego Bay are included. It's only a 15-minute ride, so sit back, relax and enjoy the magnificent scenery. And once you arrive at the resort, you'll be greeted with a glass of champagne, a cold towel and a warm smile.
I booked a butler room. How can I send special requests to my butler?
As part of the extra pampering, you can inform your butler about some personal preferences before you arrive at the resort. To do that, please visit: https://butlerservice.sandals. com/
What are the hours for check-in and check-out?
Check-in time is 3:00 p.m. If you arrive before check-in, we'll hold your luggage so you can begin your all-inclusive vacation right away. Check-out time is 11:00 a.m. If your flight departs later, you can enjoy the amenities of our very own air conditioned departure lounge which includes changing facilities with showers, sofas and TVs. To save time on arrival, pre check-in online.
What currencies will be accepted?
The Jamaican Dollar is the legal tender in Jamaica. However, most merchants do accept U.S. Dollars, traveler's cheques and major credit cards. For your convenience, there is an exchange bureau at the resort's front desk.
Are credit cards accepted at the resort for optional purchases?
Although everything is included you may also want to enjoy optional on-site and off-site experiences, spa treatments, and make phone calls or purchases in our gift shops. You should bring a major credit card for these purchases as cash is not accepted at Sandals Resorts. We accept VISA®, MasterCard®, American Express®, Discover Card® and Traveler's cheques.
How much cash should I bring?
At Sandals everything is included - you will not need any cash while on property. Cash is not accepted for any optional purchases and tipping is simply not allowed. However, if you are planning to travel off property for shopping, we recommend to bring some cash as some vendors do not accept credit cards or travelers checks. All of the islands accept US dollars, but please note that you may receive change in the local currency. Additionally, you may want to carry small bills to tip luggage attendants at the airport and airport transfer drivers outside of the resort. Also, if you are staying in a butler room category, please note that butlers are allowed to accept gratuities for their exceptional service at your discretion. Our front desks will accept most major credit cards. Upon check in, all guests will be asked to tender a credit card to activate their room folio.
The purchase of optional services from the resort outlets such as spa treatments, optional tours, gift shop purchases, etc., will be done by signing all charges to the guest's room folio.
What is the dress code for restaurants at night?
Resort Casual:
Shorts or jeans, t-shirts or polo shirts. Swimwear must be covered. Shirts and footwear required.
Resort Evening:
Dress pants or jeans for men, long or short sleeve dress shirts (with or without collar). Dress shoes or sandals. No shorts, t-shirts, sleeveless shirts, sneakers, flip flops or slippers. No hats nor caps.
Can I make reservations for dining before I travel?
Reservations for dining can only be made once you arrive at the resort. However, most restaurants do not require reservations.
Are there in-room safe deposit boxes?
Safe deposit boxes are included in every room. Guests are advised to store all valuables in safe deposit boxes as Sandals cannot be held responsible.
Is WiFi included?
Yes, enjoy free wifi throughout your vacation from any device in your room or anywhere on the resort.
Are tips and gratuities included?
Yes, all gratuities are included and tips are simply not accepted by any of our staff. However, if you are staying in a butler room category, please note that butler are allowed to accept gratuities for their exceptional service at your discretion.
What is the voltage at the resort? Should I bring an adapter?
110 volts, 50 cycles in Jamaica. Please note that hairdryers are provided in every room, so you may leave that out of your packing list.
Do you have medical staff on resort?
There is a registered nurse on the premises at the resort with daily office hours and her services are included. A qualified physician (additional cost) is on call 24 hours a day for emergencies. If there is any prior medical history, medication that is needed or present illness we should be aware of, please notify Sandals prior to your arrival.
Are there gift shops at the resort?
The resort has a gift shop with souvenirs, perfume, tobacco, sundries and a selection of common over-the-counter medication. Duty-free shopping is available on all islands and at the airport.
Are there any visa or passport requirements for this island?
All travelers will require a valid passport. Please check for any other necessary visa or documentation requirements.
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What do I pack?
Pack light and don't forget to bring sunblock and headwear. Keep in mind TSA rules regarding liquids for carry-on luggage. A few restaurants require evening attire so you might want to pack a pair of dress shoes, dress shirt and long pants for men. Beach towels are provided free of charge. A Red Lane® Spa amenity kit with shampoo, conditioner, body wash and body lotion are included. Hair dryers are provided in every room.
Is it safe to drink tap water at the resort?
All our resorts have water filtration plants on property, drinking the water in your room is perfectly safe. Bottled water is included in all room categories.
Is the resorts accessible if I have a disability?
We are committed to providing access to as many guests as possible. For more specific details please visit: http://www.sandals.com/ accessibility-guide/
Do you accommodate special dietary requests?
If you have any special dietary requirements, you can rest assured that we'll work very closely with you and our chef to ensure that the appropriate meals are available. Please provide us with your arrival date and booking number as well as your name and the resort at which you will be vacationing so that arrangements can be made for you to speak with the chef on arrival.
What is the time zone of Jamaica?
Jamaica observes Eastern Standard Time all year. There are no Daylight Saving Time clock changes.
Do you provide laundry and dry cleaning services?
Optional laundry and dry cleaning services are available. Price lists and laundry bags are provided in every room. Notify housekeeping and your laundry will be returned within 24 hours, dry cleaning within 72 hours.
Are spa treatments and beauty salon services included?
Massage treatments and salon services at our awards-winning Red Lane® Spa are optional and not-included. However, use of spa amenities such as state-of-the-art fitness center, steam room, hot and cold plunge pools and relaxation areas are included.
Is scuba diving included?
Yes, scuba is included for certified divers. If you are not certified, you can take our Discover Scuba Diving course for a nominal fee and you'll be able to dive during your stay. Or you can choose to get PADI-certified for life and enroll in the PADI eLearning program (https://www.padi.com/padi- elearning). You'll save vacation time by completing the 8-hour classroom portion online at your own pace before you arrive. Once at the resort, take the practical exam with our PADI-certified instructor on resort and dive that same day. Your PADI certification will be valid anywhere in the world. Whether you're certified or not, make sure to look at the mandatory medical questionnaire (https://cdn.sandals.com/ sandals/v11/pdfs/scuba- medical.pdf). If you answer "YES" to any of the questions, the form must be signed by a physician prior to your arrival at the resort.
Is porterage included?
Once you arrive at the resort, all your luggage will be handled by our bellman and promptly delivered to your room - of course no tips are allowed.
Are vaccinations necessary to travel to Jamaica?
Vaccinations are not necessary to any of the Caribbean countries where our resorts are located. However, we suggest that you speak to your doctor for more information. (Please Consult Your Country's Local Authorities if Any Vaccinations Are Required Before Leaving.)
Are pets allowed at the resort?
No pets allowed at any of our resorts.
Booking the Resort
Please book by January 25, 2021.
Group Code: WG20142102
Pricing and current online discounts will be available to you.
Room pricing is based on double occupancy and will NOT be reduced for single occupancy so LET US KNOW ASAP IF YOU NEED A ROOMIE!
Our wedding is at 11AM on Thursday April 01, 2021 so please arrive by Wednesday March 31. We will hold a welcome celebration for our group on Tues. March 30 at 4PM.
We plan to stay Saturday March 27 to Tuesday April 06, 2021 in Montego then April 06 to April 10 in Royal Caribbean.
You can contact Tracy “Megan” Marshall to book your room(s).
T: 1 877 SANDALS (726-3257 ) | Ext 8950| E: tmarshall@uvltd.com
Or book yourself online,
1. Click the link below.
2. Select your dates.
3. Select 'Sandals Montego Bay' or 'Sandals Royal Caribbean'. Wedding events will all be at Montego, but shuttle service and entry are free between resorts.
4. Include Roundtrip flights? (That's up to you)
5. Check "I'm part of a group" and enter WG20142102 in the box that appears
6. Click [Continue]
7. Choose your room! (Remember to RSVP at the bottom of our home page once you have reserved your room)
https://obe.sandals.com/?subSessionId=5264ABE126235F0AE983B543975D783339E6DCF86ED9950E861600E6873D14D9&RESORTCOUNTRY=JM&NOOFADULTS=2&NOOFCHILDREN=0&RST_CODE=SMB&DEPARTUREDATE=04/03/2021&COOKIENAME=quickquote&BYPASSFORM=0&brand=sandals&EVENT=ehOBE.dspHome&ARRIVAL_GATEWAY=&STARTDATE=03/27/2021
We know love in the time of COVID can make wedding plans uncertain, but we will post on our wedding website and reach out to everyone by January 25, 2021 if the wedding celebration must be postponed.
Money-Saving Tips
Book Early - the cheapest room options are usually the first to go (room prices are based on amenities (ex. butler) and location (ex. beachside or lagoon)
Change/be flexible with Your Dates: Sat-Sat will likely be the most expensive, so try Sun-Sun or Tues-Tues. Of course, a shorter stay will also be cheaper (Wed-Sun).
Book your stay at Sandals Royal Caribbean - our group code must still be used, but fewer people have booked this location so cheaper rooms are still available! All wedding events will still be at Montego Bay, but Sandals provides free shuttles and entry between their resorts. Remember to check pricing for different date ranges too!