Travel Info

Arrival

Upon arrival, you’ll proceed to the Sandals desk or lounge, conveniently located at Sangster International Airport (just 10 minutes away from the resort) or at Norman Manley International Airport. Your complimentary transfer to and from the resort will be arranged by Sandals.

Airport

Sangster International Airport 

Private Airport Transfers

Private airport transfers in a luxury car is available at an additional cost for all guests. Please call 1-888-SANDALS or contact your travel agent for more information.

Check-In/Check-Out

If you arrive before check-in, we’ll hold your luggage so you can begin your all-inclusive vacation right away. Check-out time is 11:00a.m. If your flight departs later, you can also leave your luggage with us and spend as much time as possible beside the sea, soaking up the sun.

Currency/Charge It Options

There is an exchange bureau at Sandals Royal Caribbean. The Jamaican Dollar is the legal tender in Jamaica. Most merchants do accept U.S. Dollars, traveler’s cheques and major credit cards, i.e. VISA®, MasterCard® and American Express®.

Although everything is included, you may also want to enjoy optional on-site and off-site experiences, spa treatments, and make phone calls or purchases in our gift shops. We accept most major credit cards (MC, VISA and AMEX) at the spas, gift shops, photo shops, and the front desk. We also accept cash and Traveler's checks at the front desk, as well as cash at the gift shops.

Visa & Passport Requirements

All travelers will require a valid passport. Please check for any other necessary visa or documentation requirements.

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Medical Questions/Needs

There is a Registered Nurse on the premises at Sandals Royal Caribbean Resort & Private Island with daily office hours. A qualified physician** is on call 24 hours a day for emergencies. If there is any prior medical history, medication that is needed or present illness Sandals should be aware of, please notify Sandals prior to your arrival.

**For an additional charge.

Tips and Gratuities

Tips and gratuities are strictly prohibited for all staff except personal butlers. In the event you wish to tip your butler, it will be greatly appreciated but under no circumstance will a tip be required or solicited.

Reservation Group Code

When you book please be sure to call and give them the group code so they kbnow you are comoing to share our special day with us.

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